At EDNE we can’t provide 24/7 crisis support. If you are concerned that you or someone you care about is very unwell or in crisis, please find some helpful contacts below.
If you or someone you care about is in a mental health crisis, please contact your local Crisis Team, who are open 24 hours a day, 7 days a week. Local contact details are below.
Newcastle and Gateshead
Sunderland
South Tyneside
County Durham/ Darlington/ Teesside
Northumberland/ North Tyneside
Samaritans Samaritans
Telephone: 116 123 (free 24 hours a day, 365 days a year for people who want to talk in confidence) Email jo@samaritans.org
SANEline SANEline services – SANE
Telephone: 0300 304 7000 (4pm-10pm 365 days a year)
MIND Home – Mind
Telephone: 0845 766 0163 (Monday – Friday, 9am-5pm)
Every Mind Matters
Every Mind Matters – NHS www.nhs.uk
SHOUT
Shout – UK’s 24/7 Crisis Text Service for Mental Health Support | Shout 85258 giveusashout.org
Text 85258.
Campaign Against Living Miserably (CALM)
Telephone 0800 58 58 58
Website Campaign Against Living Miserably (CALM) thecalmzone.net
The Mix
Telephone 0808 808 4994
Crisis messenger service, text THEMIX to 85258
WebsiteThe Mix – Essential support for under 25s
Support and advice for under 25s, including a helpline, crisis messenger service and webchat.
National Suicide Prevention Helpline UK
Telephone 0800 689 5652 or 0800 689 0880.
Website SPUK – Suicide Prevention UK Charity 1187866
Helpline offering a supportive listening service to anyone with thoughts of suicide. Open from 6pm to midnight every day.
Papyrus HOPELINEUK
Telephone 0800 068 41 41
Text 07860039967
email support pat@papyrus-uk.org (as a hyperlink)
Website Papyrus UK Suicide Prevention | Prevention of Young Suicide (papyrus-uk.org)
Confidential support for under-35s at risk of suicide and others who are concerned about them. Open 24 hours, 7 days a week.
Switchboard
Telephone 0800 0119 100 10am to 10pm daily
Email: hello@switchboard/lgbt (as a hyperlink)
Website: Switchboard LGBT+ Helpline
Listening services, information and support for lesbian, gay, bisexual and transgender people.